APPI Compliance
Privacy Notice (APPI Compliance)
1. Collection of Personal Information
We collect personal information that you voluntarily provide to us when you:
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Place an order on our website
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Create or manage an account
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Contact us for customer support
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Subscribe to marketing communications
The types of personal information collected may include:
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment-related information (processed securely by third-party payment providers)
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Order history and transaction details
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IP address and device information (via cookies and similar technologies)
2. Purpose of Use
In accordance with the Act on the Protection of Personal Information of Japan (APPI), we use personal information only for the following purposes:
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Processing and fulfilling orders
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Delivering products and providing customer support
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Managing accounts and transactions
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Communicating order updates and service-related notices
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Improving our website, products, and services
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Complying with legal and regulatory requirements
We will not use personal information beyond the scope necessary to achieve these purposes without obtaining prior consent, except where permitted by law.
3. Sharing and Disclosure of Personal Information
We do not sell or rent personal information. Personal information may be shared only with:
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Shopify, as our e-commerce platform provider
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Payment processors, shipping companies, and IT service providers necessary to operate our business
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Government authorities when required by applicable laws
All third parties are required to handle personal information securely and in compliance with applicable data protection laws.
4. Cross-Border Data Transfers
As our website is hosted on Shopify, personal information may be transferred to and processed in countries outside Japan. We ensure that such transfers are conducted in compliance with APPI, and that appropriate safeguards are in place to protect personal information.
5. Data Security
We take reasonable and appropriate measures to protect personal information against unauthorized access, loss, misuse, or alteration. These measures include administrative, technical, and physical safeguards consistent with industry standards.
6. Retention of Personal Information
Personal information is retained only for as long as necessary to fulfill the purposes stated above or as required by applicable laws and regulations.
7. Rights of Individuals
Under APPI, individuals have the right to:
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Request disclosure of their personal information
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Request correction, addition, or deletion of inaccurate personal information
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Request suspension of use or deletion where personal information is handled in violation of APPI
Requests may be submitted using the contact information below. We will respond within a reasonable timeframe in accordance with applicable law.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website and improve user experience. Shopify may also place cookies as part of its services. You may manage cookie preferences through your browser settings.
9. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.
10. Contact Information
If you have any questions or requests regarding this Privacy Notice or the handling of personal information, please contact us at:
Email: cs@tsecashmere.com
Business Name: Cashmere House, Inc. dba TSE