RETURNS AND EXCHANGES

We accept returns within 30 days of the delivery date as long as the items are unworn and unused. All merchandise must be returned with tags attached. Return shipping charges are the responsibility of the customer. 

Please write down the reason for the return on your packing slip, put it together with your returning merchandise, and ship them to the address below.

Please contact us at customerservice@tsecashmere.com or 1.800.522.2276 and we would be happy to work with you to expedite your return. 

Once your return package reaches us, please allow 3 to 7 business days for your return to be processed on our end.  A refund will be issued and you will receive an e-mail confirmation.  Depending on your issuing credit card company, it may take a billing cycle to see the refund posted on your credit card statement.