Information We Collect
Information we collect about you includes, without limitation, your full name, address, telephone number, email address, when you register for an account (My Account) and/or sign up as an “insider” (e.g., “TSE Insider”) through the Website, and other information, such as other personal and financial information you provide in connection with your order and purchase of products via the Website, including without limitation information you provide in connection with setting your preferences, identifying your interests, using customer service, taking a survey, responding to a questionnaire, or other submissions through the Website. A telephone number is required when placing a domestic or international order.
How Information We Collect is Used
The information collected by us may be combined with other information collected about you and/or other users of, or visitors to, the Website, and may be used and disclosed in a number of ways by us, to help us improve the Website, serve our customers, and partner with others. Such uses include, without limitation, the following:
- To provide you with, or otherwise respond to your requests for, information, customer service, and/or products;
- Send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided;
- To provide you with information about new features, events, products or services, including but not limited to contests, sweepstakes and surveys, and other special offers and marketing programs, which may include information about partner companies or other programs any of us or them are involved with;
- To enhance our guests’ and users’ experiences with the Website;
- To analyze guest and user behaviors and trends;
- To conduct research, investigations, and analysis, and to otherwise measure the effectiveness of our online and offline activities and efforts and to develop products, services, and marketing programs; and
- To coordinate activities and communications with others.
Unless we have your permission, we do not sell or rent to third parties any of the personal information that you provide to us through the Website or authorize any of our suppliers to sell or rent any such personal information, and we do not authorize any of our suppliers to make independent use of your personal information for their own purposes, including but not limited to direct marketing. However, non-personal information, such as aggregated information about guests, users, and your activities and submissions utilizing the Website and/or purchasing products or services, participating in surveys, or otherwise providing information to us may be freely utilized by us and/or our affiliates and suppliers. To the extent, you provide information directly to others (e.g., via Linked Sites), we do not have access to or control the use of such information.
Site Usage Information
Like most websites, the Website also gathers traffic patterns, site usage information and other aggregated data in order to evaluate our guests’ and users' preferences and the effectiveness of the Website. This aggregate usage data does not identify you individually. We may share anonymous, aggregated statistics about guests and users of the Website with third parties, and we may allow third parties to collect aggregate data through the Website and/or supplier sites accessible from or through the Website.
On occasion, we may conduct or sponsor contests/sweepstakes with the opportunity to win prizes. Each contest/sweepstakes has its own terms and conditions (“Official Contest/Sweepstakes Rules”). As part of entering a contest or sweepstakes online through the Website or through a third-party provider site, certain personally identifiable information (including but not limited to name, address, phone number, etc.) may be required. This information will be used as described in the applicable Official Contest/Sweepstakes Rules.
Protecting Our Community
We do not knowingly collect any personally identifiable information from children under the age of thirteen (13) years. The Website is directed to persons who are at least thirteen (13) years of age, and you must be at least 18 years of age to register with the Website and/or order products. If a parent or guardian is made aware that a child under the age of 13 has provided us with personally identifiable information through any point of contact, we ask to be contacted at 3001 South Croddy Way, Santa Ana, CA 92704 or via email@example.com and we will use commercially reasonable efforts to delete the information about the child referenced from our files.
Changing Your Information
Moved? Changed e-mail addresses? If so, please update or verify your personal information in your profile. Upon request, TSE will remove your personal information from our active database as soon as reasonably possible, unless we need to retain information for dispute resolution, troubleshooting, and other valid legal or business reasons. Please note that we do not remove your historical usage information. If you wish TSE to remove your personal information, please email firstname.lastname@example.org or in writing to TSE & Cashmere House, Inc. at 3001 South Croddy Way, Santa Ana, CA 92704.
European Union (and some European Economic Area) residents & United Kingdom residents may have additional rights under the General Data Protection Regulation (GDPR). These rights may include the rights to revoke consent to data collection in certain circumstances, to view personal data and access an overview of how it is being processed, to obtain a portable copy of stored data, to have personal information erased under some circumstances, and to file complaints. For more information or to exercise your rights under the GDPR, please contact us at the contact information below.
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